Tony Han, Overseas Sale Manager at GamePark Holdings, has let everyone know via GP32x.com ( http://www.gp32x.com/board/index.php?/topic/49588-as-center-opened/ ), that their German AS Center is open now.

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Dear GPH Users,

GPH has now opened their After Sales Centre in Germany. Please feel free to talk to them if you experience any problems with our products.

The best way to log a call with them is to use the following procedure:

1) Contact your distributor AND the AS centre giving both of them full details of your problem.

2) The distributor will also send a message to the AS Centre and the AS Centre will get back to you with information on what to do next, such as sending a faulty product back to them.

3) If there is any cost to the repairs such as items that are out of the one year warranty, the AS Team will inform you.

4) Once the problem has been resolved, the product will be sent back to you.

URL: globalgph.com/bbs/view.php?id=notice2&page=1&sn1=&divpage=1&sn=off&ss=on&sc=on&select_arrange=headnum&desc=asc&no=13

Thank you and Best Regards

Tony Han
Overseas Sale Manager